10:00 a.m. I was on a virtual call with a health provider planning 2026. We ditched the “big bang” and lined up a few small, high-value wins.
Around noon I went to help a nonprofit, in the Bronzevillle-area, through a down system. A 15 min outage can burn a week of goodwill.
Mid-afternoon a Will County township leader called, frustrated with their current provider. What they want isn’t a new ticket system—it’s clear priorities, honesty and accountability.
Late afternoon I met a client, in the South-Loop, just to talk. No agenda, no slides. Relationships prevent surprises better than any dashboard.
Across sectors the pattern is the same: set a clear plan, harden the basics, insist on fit and follow-through, and keep the human connection alive.
What’s one small win you’ll lock in this week for your 2026 plan?
This content was originally posted on Linkedin.