Tag: Business
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Discussion with Susanne Tedrick: Developing a Game Plan to Thrive as Technology Evolves
I recently met with Susanne Tedrick, Cloud Solution Specialist, to learn how women of color can jump-start, transition to or further evolve their career in technology, her new book Women of Color in Tech: A Blueprint for Inspiring and Mentoring the Next Generation of Technology Innovators, and how tech professionals can stay relevant in today’s…
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Student Challenge 2018-2020
The Student Challenge has ended. I’d like to thank every who participated in the MOOC and Online Course Student Challenge. As of today, the student challenge has officially ended. I appreciate all of you who participated and shared your accomplishments. Thanks to you I was able to try several new online educational platforms including Lynda.com,…
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Reflection: Global Immersion in Brazil 2019
I just returned from a 9 day immersion trip in Brazil learning about their economy and business practices with a group of MBA graduate students from the University of Illinois at Urbana-Champaign. First, let me say that I’ve always wanted to visit Brazil. Prior to this trip, I had an interest in the economics of…
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Digital Media Technologies can Overcome the Challenges within Mass Communication
In this article, we’ll explore the disadvantages of a mass communication approach to Business-To-Consumer (B2C) communication and how digital media technologies can help overcome these issues. One disadvantage for businesses that use mass communication is that they cannot accurately identify demand for their products and services because their delivery method focuses on reaching the largest amount of…
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Reflection: Global Immersion in Germany 2019
I just returned from a 9 day immersion trip in Germany learning about their economy and business practices with a group of MBA graduate students from the University of Illinois at Urbana-Champaign. My initial interest in visiting Germany was to revisit a country I briefly lived in as a child with my parents. Overall, I…
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Website Considerations that Impact Business Communication
In this article, we’ll explore three things that businesses should consider when assessing how it communicates through its website. Consider what a website visitor needs from your website prior to other considerations. It is important to know what users expect to encounter when they use a website. For instance, business communications like marketing messages and informational…
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Three Defining Features of Today’s Digital Media Technologies
In this article, we’ll identify three defining features of today’s digital media and how they impact digital communication. 1. Interactive media is the ability to interact with computerized information and content in ways that are similar to how we interact with humans. For example, the website dictionary.com offers several ways for you to comprehend the meaning of a…
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The Scope and Aim of Digital Channels (Introduction)
What is a Digital Channel? A digital channel can be defined as a technological interface connected to the world-wide-web for the purpose of facilitating communication. About this Article Series. In this series of articles, we’ll explore the role of digital media and communication technologies utilized in business communication efforts and review the multiple channels offered today. Three Defining Features of Today’s Digital…
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Support Desk Ticket Dashboard: @SpiceWorks
Heat Call Logging Dashboard – Support Ticket System A dashboard showing support tickets, top 5 queues, sla acknowledge rate, monthly/weekly inventory and monthly/weekly average days to resolve for heat call logging using pie charts, bullet/column graphs and spark line indicators. Originally posted on spiceworks.