Category: Service
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A 24-Hour Heads-Up: Start Tiny with AI Triage
AI triage = a 24-hour heads-up. Start tiny: pick one group, rank by simple risk clues, call the top five, track and repeat. Want the scorecard to choose your first step…
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Imaging on the move: Cloud Migration Missteps
Cloud migration can feel like a new highway that still jams—legacy servers hide bottlenecks. Here’s how to spot them and plan a zero-downtime hand-off…
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Four stops today, one lesson
Four stops, one lesson: small wins, trust, and human connection outlast any dashboard. What’s your 2026 win this week? The pattern across sectors is…
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Data deserts in Population Health
A dashboard full of “unknowns” hides real care gaps. One quick audit of blanks by race, income, or ZIP can reveal data deserts worth fixing. The next step is…
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When prior-auth stalls patient care
Prior-auth can turn same-day care into a slow-motion wait—costs rise, trust erodes. A quick dashboard check can reveal the hidden bottlenecks that…
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The Five Minute Lag that Cost Dollars
A 5-minute freeze pushed a clinic’s procedure off schedule—small stalls, big losses. Hidden downtime bleeds revenue daily. The stopwatch test shows you…
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Bucket-List Leap, Tech-List Wins
Stepping out of a plane taught me fear fades when you trust the checklist. The same goes for your tech bucket list—legacy systems, automation, drills…
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What a 45-day steak can teach us about go-live dates
Some flavors can’t be rushed—whether in steak or digital transformation. The real value emerges only after time, trust, and refinement…
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Four cover drafts, one clear mission—modernize without downtime
Modernizing without downtime isn’t just design—it’s survival. One CFO’s 17-minute freeze cost $28K and delayed care. The CARE Framework shows how to…
