Imagine a restaurant that lets diners book only one table out of the five available online, then wonders why walk-ins crowd the lobby.
One clinic I visited did the same with appointments: just 22 percent of available slots were visible to patients.
After opening ten percent more, their no-show rate fell like a bad soufflé.
Try it: Update your external facing booking tool to expose an extra slice of availability next Friday—just the boring follow-ups.
Watch how quickly people snap them up.
Curious how other systems pulled it off? Here’s an eGuide on smarter IT navigation.
What still blocks wider self-scheduling in your world?
Here’s an eGuide on smarter IT navigation. IT Services Buyer’s Guide.
This content was originally posted on Linkedin.