Category: Governance
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Boards don’t fund modernization – They fund proof
Modernization gets funded when proof is clear: outcomes, guardrails, pilot thresholds, and one decision owner. In regulated settings, one page can…
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How to Run a 60-Minute Ransomware Tabletop Before a Real Incident Hits
A written incident plan is not enough. Here’s a 60-minute ransomware tabletop you can run tomorrow to test roles, decisions, and response gaps before…
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Why Disabling Email Is Not Enough During Offboarding
Disabling email does not always remove access. Offboarding gaps often leave data, apps, and approvals exposed long after an employee exits, which means…
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Most Board Cyber Briefings Are Built for Audits, Not Outages
Passing an audit does not mean you can operate through an outage. Here are five boardroom questions that reveal real cyber risk before…
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Your staff doesn’t want a surprise update during peak hours
System updates don’t have to hijack peak hours. With clear windows, pilots, and real rollback plans, change becomes a non-event instead of a fire drill…
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My first book — Zero-Downtime Care — officially launched
Zero-Downtime Care is live: a playbook to turn healthcare IT from daily stress into a strategic engine for care. Meet the leaders it was written for…
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I did something cool: I wrote a book
Zero-Downtime Care launches in 2 days—a plain-English playbook for leaders modernizing healthcare tech without chaos. Get a free preview of chapter one…
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In the moment of a Tech Fail who owns the outcome
Tech crises are normal. What’s not optional is who owns the outcome—and whether their 30-day plan protects revenue and impact…
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Governance that Speaks Clinician
Ever notice how fast a clinician’s eyes glaze over once your slide deck starts speaking fluent acronym? The quickest way to clear a room is to lead with latency stats and server IDs instead of the numbers that touch patients. Trade tech-speak for plain-language KPIs they actually care about: infection rate, case length, turnover time.…
