Ever cleared a new lane on the highway only to see traffic jam up anyway?

That’s what can happen during a cloud-migration: shiny route, hidden bottleneck.

Legacy imaging servers—the ones humming in a back closet—often hold untracked dependencies.
If you flip the switch without spotting them first, files stall, scans repeat, and schedules slide.

Take five minutes today and inventory one DICOM node that predates your youngest team member.
Map every system that still calls it home, then book its retirement before your next cut-over.
Future you—and every patient downstream—will thank you.

Need a step-by-step for zero-downtime hand-offs?

Grab my one-page Launch-Readiness Checklist.

Which dusty server is still hiding in your equipment closet?

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Snapped this at the gate this morning. Before a plane leaves, a crew runs checklists, ground teams prep, and the pilot makes the final call.

Security in business works the same way.

Every business needs a security auditor.

You don’t have to be one—but you do need one on your team (and a leader who turns their findings into business wins).

When I help clients build tech teams, here’s the split that actually works:
– Auditors map controls to recognized frameworks (NIST CSF, PCI DSS) and test what’s real—not what’s hoped.
– Leaders translate those controls into budgets, deadlines, and workflows people can run every day.

What “great” looks like in plain English:

• Advice you can act on (not just checklists).
• Communication that calms—clear updates, no scare tactics.
• Ongoing education + teamwork so the same problem doesn’t boomerang.

Next: Conduct a sanity check for your upcoming project(s) to verify where a security auditor and a clean plan fits.

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Launch date: September 29

After a 5% time-cap, a March reboot, and a June manuscript finish, I’m excited to share the cover of Zero-Downtime Care—a plain-English playbook to help non-technical healthcare leaders modernize IT without migraines.

What you’ll master:

• Clarify the Wins 
• Align the Teams 
• Regulate in Real Time 
• Engage for Go-Live

Why it matters:

• Stop “quiet” tech threats that drain budgets and morale
• Flip downtime into growth time with the CARE Modernization™ Framework
• Lead confidently—no coding required

The landing page is live—cover, summary, and toolkit.

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10:00 a.m. I was on a virtual call with a health provider planning 2026. We ditched the “big bang” and lined up a few small, high-value wins.

Around noon I went to help a nonprofit, in the Bronzevillle-area, through a down system. A 15 min outage can burn a week of goodwill.

Mid-afternoon a Will County township leader called, frustrated with their current provider. What they want isn’t a new ticket system—it’s clear priorities, honesty and accountability.

Late afternoon I met a client, in the South-Loop, just to talk. No agenda, no slides. Relationships prevent surprises better than any dashboard.

Across sectors the pattern is the same: set a clear plan, harden the basics, insist on fit and follow-through, and keep the human connection alive.

What’s one small win you’ll lock in this week for your 2026 plan?

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Your dashboard can look amazing—until you filter by equity and half the cells read “unknown.”

Missing demographic fields turn real care gaps into mirages, masking where resources are needed most.

Try this micro-audit today: pick one outcome metric you care about, filter it by race, income, or ZIP, and count the blanks.

If more than a third of the rows show “unknown,” you’ve found a data desert worth irrigating.

Add a single “no-blank” rule to your ETL tonight and watch the picture sharpen.

Need a wider lens for prioritizing fixes?

Grab my one-page Modernization Scorecard.

Which metric reveals the biggest equity blind spot in your world?

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Because attackers don’t just guess—they trick and reuse.

Here’s what actually moves the needle:

1. MFA/passkeys on the money apps (email, payroll, finance, anything customer-facing).
2. Password manager for everyone to end the “Summer2025!” habit.
3. Monthly/quarterly phishing drill: one test, measure report rate, share lessons—no shaming.

Add login alerts on critical systems so strange sign-ins don’t become strange invoices.

Security works when it feels boring and repeatable. If you make these three habits default, you’ll drop a lot of risk without buying another tool.

What’s the one habit you’ll start this week—MFA/passkeys, password manager, or monthly drill?

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Ever feel like your patient-care plans still need a grown-up’s signature before they can leave the house?

Prior-auth can turn a same-day procedure into a slow-motion wait.

Hours stretch, costs climb, and everyone—from care team to member—wonders why “yes” takes so long.

Spend two minutes today with your prior-auth dashboard.

Sort by “oldest,” flag anything older than 24 hours, and jot down the top three reasons those cases stall.

Clear even one bottleneck and you reclaim dollars, goodwill, and a few Friday evenings.

Looking for a simple way to frame what you find? Download my one-page Clarity Snapshot worksheet (drop your email, and I’ll send the worksheet plus one practical tech tip each week—unsubscribe anytime). https://lnkd.in/gxr2V4nh

What’s the fastest prior-auth turnaround your team has achieved this year—and how did you pull it off?

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Ever yell at a spinning blue wheel during crunch time?

Last Tuesday it froze a clinic’s operations for five minutes..

Five minutes—yet enough to push a planned procedure off the schedule.

Stalls like this can added up to $,$$$,$$$’s your business will never see.

Tiny lags hide inside every workflow.

They don’t reach the outage log, but they bleed revenue and morale.

I carry a stopwatch for moments like this.

Try it today.

Pick one high-stakes task, hit start, and mark every “pause” you spot.

Multiply that idle time by your average dollars per minute.

If the math feels painful, here’s a free Downtime Calculator that can do it for you.

What’s the most expensive pause you’ve caught in your organization?

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Over the weekend I crossed “skydive” off my personal bucket list.

The split second before I stepped out of the plane was a rush of what-ifs—until the harness check, altimeter tap, and nod from my instructor turned anxiousness into purpose.

45 seconds of free-fall, plus several minutes of glide time later, and I was grinning on solid ground, wondering why I’d waited so long.

We all keep a quieter bucket list at work:

• the legacy system we keep meaning to retire,
• the data feed we’re nervous to automate,
• the cybersecurity drill we never quite schedule.

Each feels like leaping into thin air—until we break it into clear steps and trust our gear.

Choose one item on your technology bucket list today. Write down the first three actions and a deadline for each.

Fear fades fast when the unknown has a checklist.

Need help deciding which leap earns top spot?

Grab my one-page Modernization Scorecard—leave your email and I’ll send the worksheet (plus one bite-size tech tip each week, unsubscribe anytime). https://lnkd.in/gS2yVMZ8

Which legacy project shoots to the top when you score capacity, risk, and timeline?

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Forty-five days ago those steaks looked just like every other cut in the cooler. Enzymes, time, and steady airflow did their quiet work until the moment you see in swipes 2 and 3. Last night we tasted the payoff while celebrating my wife’s birthday—and it reminded me why some upgrades in healthcare IT should be treated more like dry-aging than fast-food.

I meet leaders who pull go-live dates forward because “the board wants quick wins.” Yet the richest value—seamless hand-offs, clinician trust, measurable equity gains—only shows up after a workflow has time to breathe, refine and mature.

If you are weighing a rushed release against an extra cycle of user testing, consider the steak. Flavor compounds aren’t built in an afternoon, and neither is lasting digital transformation.

Quick exercise: grab one live initiative and ask, “What could an extra 30 days of purposeful aging unlock—risk mitigated, adoption lifted, data validated?” The difference may taste a lot like that first bite of rib-eye.

In the comments I’ve linked the blank CRT Worksheet I use to score Capacity, Risk and Timeline. Download it, run your numbers and see if your project needs extra aging.

Which project in your organization would benefit most from an intentional pause and refinement?

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