I wrote a book.

After nearly a year of writing and revising, Zero-Downtime Care launches in 2 days — Tuesday, November 18 at 9:00 AM CT on Amazon.

It’s a plain-English playbook for healthcare executives and business leaders who want to modernize technology without chaos or downtime.

Here’s how you can be part of launch day:

1. Grab the Kindle edition on Tuesday at 9:00 AM CT using the launch link I’ll share.
   Concentrating purchases in one format helps push the book onto Amazon’s Best Seller lists.
2. Share it with one colleague who leads healthcare operations, IT, or compliance.
   A single forward or tag does more than any ad I could buy.
3. After you buy, comment or message me “Done.”

Want a preview now?
You can read the Introduction + Chapter One for free. It breaks down how outdated systems quietly undermine care—and how the CARE Modernization™ Framework fixes it.

If you’ve been part of this journey in any way—client, colleague, or connection—thank you.

Excited to lift this off with you on Tuesday.

All the companion tools—Clarity Snapshot, Stakeholder Flight-Plan, Launch-Readiness Checklist, and more—are already live and free at ZeroDowntimeCare.com/tools. Sign up for updates and get the Intro and first chapter now.

This content was originally posted on LinkedIn.

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When systems stall, who owns the outcome?

You hope you’ll never need that answer.
But when you do, it decides whether the day is a speed bump—or a shutdown.

• Online donations fail during your biggest campaign push.
• A CRM update breaks pledge tracking the week before a grant report.
• Volunteer check-in locks out staff an hour before the event.

In the moment, it feels like the day is over.
With leadership owning technology, it’s manageable.

Here’s why:

1. Response has a captain. When an exec owns uptime, decisions happen fast—priorities, comms, go/no-go—so programs keep moving.
2. Risk is pre-paid. Cadenced refresh, tested restores, MFA everywhere—the coverage is built before the bad day.
3. Workflows don’t fight each other. Programs, Development, and Finance share one checklist and one rollback plan—less thrash, faster recoveries.
4. Vendors execute, you decide. MSP, CRM, donation platform—all pointed at one outcome you set (donor trust, program delivery, audit-ready).
5. Confidence compounds. Pilot → prove → scale replaces big-bang bets. Boards and funders back what ships.

Tech problems will happen. That’s normal.
What’s not optional is who owns the outcome when they do.

Because the truth is: this isn’t “IT work.”
It’s leadership—protecting revenue, program impact, and tomorrow’s audit.

When the next bad day hits, who’s your named owner for uptime—and what’s on their 30-day plan?

This content was originally posted on LinkedIn.

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Last week, Zero-Downtime Care crossed a milestone that made it feel real—the full cover (front, spine, and back) is finally done.

The PDF and Kindle versions are complete too. Over the weekend I read, reviewed and approved both versions.

Meanwhile, we’ve added new free tools to the site—calculators, cybersecurity checks, how-to guides, and more—all powered by Reintivity.

Now one big decision remains: the audiobook.

Should I…

• Record it myself
• Use an AI version of my voice
• Hire a professional narrator

I’m leaning toward recording after launch (Nov 18), but I’d love your thoughts—what makes an audiobook most engaging for you?

Get the free new tools at https://www.zerodowntimecare.com/tools/

This content was originally posted on LinkedIn.

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Get 100% free tools—no email, no data collection, no gate.

• Calculators: IT Support Pricing, Downtime Cost, Tech ROI
• Cyber: Password Strength Check, Breach Check (Have I Been Pwned), Cyber Attack Awareness, Cyber Risk Score
• Guides & eBooks: IT Services Buyer’s Guide, Windows 11 for Business, Teams best practices, plus 2 books
• How-To Videos: Windows 11 tips, passkeys, onboarding safety, and more
• Product Brochures: Learn about solutions & offerings

This content was originally posted on LinkedIn.

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Imagine a restaurant that lets diners book only one table out of the five available online, then wonders why walk-ins crowd the lobby.

One clinic I visited did the same with appointments: just 22 percent of available slots were visible to patients.

After opening ten percent more, their no-show rate fell like a bad soufflé.

Try it: Update your external facing booking tool to expose an extra slice of availability next Friday—just the boring follow-ups.

Watch how quickly people snap them up.

Curious how other systems pulled it off? Here’s an eGuide on smarter IT navigation.

What still blocks wider self-scheduling in your world?

Here’s an eGuide on smarter IT navigation. IT Services Buyer’s Guide.

This content was originally posted on Linkedin.

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Coming soon.
After a 5% time-cap, a March reboot, and a June manuscript finish, I’m excited to share the cover of Zero-Downtime Care—a plain-English playbook to help healthcare leaders modernize IT without migraines.

What you’ll master:

• Clarify the Wins 
• Align the Teams 
• Regulate in Real Time 
• Engage for Go-Live

Why it matters:

• Stop “quiet” tech threats that drain budgets and morale
• Flip downtime into growth time with the CARE Modernization™ Framework
• Lead confidently—no coding required

The landing page is live—cover, summary, and toolkit.

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Learn what clients are saying about his programs....

Ever cleared a new lane on the highway only to see traffic jam up anyway?

That’s what can happen during a cloud-migration: shiny route, hidden bottleneck.

Legacy imaging servers—the ones humming in a back closet—often hold untracked dependencies.
If you flip the switch without spotting them first, files stall, scans repeat, and schedules slide.

Take five minutes today and inventory one DICOM node that predates your youngest team member.
Map every system that still calls it home, then book its retirement before your next cut-over.
Future you—and every patient downstream—will thank you.

Need a step-by-step for zero-downtime hand-offs?

Grab my one-page Launch-Readiness Checklist.

Which dusty server is still hiding in your equipment closet?

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Snapped this at the gate this morning. Before a plane leaves, a crew runs checklists, ground teams prep, and the pilot makes the final call.

Security in business works the same way.

Every business needs a security auditor.

You don’t have to be one—but you do need one on your team (and a leader who turns their findings into business wins).

When I help clients build tech teams, here’s the split that actually works:
– Auditors map controls to recognized frameworks (NIST CSF, PCI DSS) and test what’s real—not what’s hoped.
– Leaders translate those controls into budgets, deadlines, and workflows people can run every day.

What “great” looks like in plain English:

• Advice you can act on (not just checklists).
• Communication that calms—clear updates, no scare tactics.
• Ongoing education + teamwork so the same problem doesn’t boomerang.

Next: Conduct a sanity check for your upcoming project(s) to verify where a security auditor and a clean plan fits.

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Launch date: September 29

After a 5% time-cap, a March reboot, and a June manuscript finish, I’m excited to share the cover of Zero-Downtime Care—a plain-English playbook to help non-technical healthcare leaders modernize IT without migraines.

What you’ll master:

• Clarify the Wins 
• Align the Teams 
• Regulate in Real Time 
• Engage for Go-Live

Why it matters:

• Stop “quiet” tech threats that drain budgets and morale
• Flip downtime into growth time with the CARE Modernization™ Framework
• Lead confidently—no coding required

The landing page is live—cover, summary, and toolkit.

Get more great content at WylieBlanchard.com... Need a great speaker for your next event, contact us to book Wylie Blanchard now.
Learn what clients are saying about his programs....

Your dashboard can look amazing—until you filter by equity and half the cells read “unknown.”

Missing demographic fields turn real care gaps into mirages, masking where resources are needed most.

Try this micro-audit today: pick one outcome metric you care about, filter it by race, income, or ZIP, and count the blanks.

If more than a third of the rows show “unknown,” you’ve found a data desert worth irrigating.

Add a single “no-blank” rule to your ETL tonight and watch the picture sharpen.

Need a wider lens for prioritizing fixes?

Grab my one-page Modernization Scorecard.

Which metric reveals the biggest equity blind spot in your world?

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Learn what clients are saying about his programs....